Family Wellbeing Services is a person-centred neurodiversity support practice based in Doncaster, South Yorkshire, providing sleep support, behavioural support, holistic assessments and neurodiversity profiling for individuals and families.
This Privacy Policy explains how I collect, use and protect your personal information when you visit familywellbeingservices.com or get in touch with me.
Information I Collect
- Contact form: your name, email address, phone number (where provided) and any message you send via my Contact Us page, so I can respond to your enquiry.
- Newsletter sign-up: your email address, if you choose to subscribe to my newsletter, so I can send you updates, resources and service news. You can unsubscribe at any time using the link in any email I send.
- Booking a discovery call: when you click “Book a Discovery Call,” you are taken to my booking partner, Setmore, to select an appointment time. Any information you provide during booking is collected and processed by Setmore under their own privacy policy — I recommend reviewing it before booking.
- Website usage: standard technical information (such as browser type and IP address) may be logged by my hosting provider for security and performance purposes.
How I Use Your Information
I use your information only to respond to enquiries, provide requested services, send newsletter updates (if subscribed), and maintain the security and functioning of this website. I do not sell or rent your personal information to third parties.
Third-Party Services
- Ninja Forms — powers my contact form; submissions are emailed directly to me and are not shared externally.
- Setmore — my appointment booking platform.
- My newsletter provider — used to send newsletter communications to subscribers who opt in.
- Google Fonts — this website loads fonts from Google’s servers, which may receive your IP address as part of that request.
Cookies
This website uses only essential cookies required for the site to function correctly, such as remembering your session when submitting a form. I do not use advertising or analytics tracking cookies. See my Cookie Policy for more detail.
Your Rights
Under UK data protection law (UK GDPR), you have the right to access, correct, or request deletion of your personal information, and to withdraw consent (for example, unsubscribe from my newsletter) at any time. To exercise these rights, contact me using the details below.
Data Retention
I retain personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law.
Contact Me
If you have any questions about this Privacy Policy or how I handle your data, please contact me at info@familywellbeingservices.com or +44 7815 918559.
This policy may be updated from time to time; the latest version will always be available on this page.
Last updated: 24 July 2026